The protection of your personal data is very important to us, recognizing the importance of the lawful, consensual, informed, quality and responsible treatment that corresponds to the information you entrust to us, for which reason and in compliance with applicable law, we make available this privacy notice in order to inform you of the type of personal data we collect, as well as the use, handling, use we will give them and with whom we will share them.

PERSON IN CHARGE OF PERSONAL DATA PROTECTION.

Voit Corporation (VOIT), located at 9258 Culebra Rd. Suite 116, San Antonio TX 78251, is in charge of the treatment of your personal data.

For such purposes, you can contact us via email, by telephone, or through an appointment at our offices, for which we provide you with the following contact information:

Telephone: (55) 53 33 60 70 ext. 285
e-mail: privacidad@voit.com

PERSONAL DATA THAT IS COLLECTED AND BY WHICH SOURCES IT IS OBTAINED.

For the fulfillment of the purposes mentioned in this Privacy Notice, we may collect your personal data in different ways, either when you provide it to us directly; when you visit our website, or when we obtain information through other sources that are permitted by law.

PERSONAL DATA WE COLLECT DIRECTLY.

We collect your personal data directly when you provide it to us by different sources, whether you provide us with your contact information through our website or give us information so that we can offer you our products according to your needs. The information we obtain by these sources can be:

• Name, gender, address, place and date of birth, nationality;

• Occupation, profession, activity, or line of business to which you belong or represent;

• E-mail and telephone number (landline or mobile);

• Official proof of your identity and the information you declare, such as Official Identification issued (passport) as well as your Tax ID.

PERSONAL DATA WE COLLECT WHEN YOU VISIT OUR WEBSITE.

• Name; Address; Telephone;

• E-mail address;

• Company you belong to or represent.

SENSITIVE PERSONAL DATA THAT ARE COLLECTED AND BY WHICH SOURCE ARE OBTAINED.

We inform you that, in order to comply with the purposes, set forth in this Privacy Notice, sensitive personal data will not be collected, however, if due to the nature of the legal relationship between you and VOIT such data were necessary, we commit that such data will be treated under the strictest security measures that guarantee its confidentiality.

In accordance with the provisions of the Law, in case of requiring your sensitive personal data, at the time such data is required by VOIT members, we will provide you with a written request requiring your authorization and consent for the processing of such information, for which it will be essential to have your signature that implies your express consent.

PURPOSES FOR WHICH WE COLLECT AND USE YOUR PERSONAL DATA.

Your personal data may be collected and requested by any of the members of VOIT in order to fully identify you, as well as to verify your legal personality; to contact you only in relation to the products offered by VOIT; to respond to your complaints; to follow up, update and confirm products; to promote or advertise our products; to evaluate the quality of the products; to inform you about changes or new products that are related to those already contracted; to carry out the due invoicing; to formalize the products requested by contract; and any other activity equivalent to the corporate purpose of VOIT.

Derived from the above, and for purposes of greater precision in the purposes of the data collected, in accordance with the applicable legislation, your personal data may be used for the following essential purposes:

1.- To provide information to our customers about the products offered by VOIT in the USA;

2.- For the invoicing of items that have been purchased by our customers;

3.- o provides information that may be requested about the characteristics of the various products sold by VOIT;

4.- To send quotations to those who are interested in our products, as well as to follow up on our prospects;

5.- For the online sale of our products through our Internet site: voit.com

6.- To provide customer service to our clients, clarification of doubts or complaints that exist about our products;

7.- To contact our customers, in case they request it, through the contact messages sent through our website, or through social networks;

8.- Contact and registration of those who carry out the commercialization of our products;

9.- To confirm or correct the information we have, in order to ensure the best personalized attention to our customers; and

10.- To notify you, if applicable, of any changes to this privacy notice.

We also inform you that your personal data may also be used for the following optional purposes:

1. To conduct market research and evaluation on the quality of our products and services;

2.- To keep our customers informed about offers, promotions, contests, and events that VOIT carries out during the year; and

3.- To, through Social Networks, share information about our merchandise, as well as events, special sales and promotions through our website and social networks (Facebook, X (formerly Twitter), Instagram, TikTok, etc.).

USE OF IMAGE.

In some of our events, the images that are taken of the people who attend them, as well as those that are shared by those who join our social networks, may be used with the purpose of documenting the activities that take place in them. VOIT may use, print, reproduce and publish such image(s) in printed and electronic media (internet sites and social networks), bulletins, yearbooks, and publications, in all its manifestations, its interpretations or executions, its editions, its phonograms or video grams, and in its broadcasts, and shall do so only for informative and journalistic purposes.

When your image is to be used for advertising purposes, you will always be notified by VOIT, and your consent will be requested prior to its collection and use for these purposes in a specific format.

SOURCE TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA.

According to the Law, you have the right to limit the use or disclosure of your personal data at any time, so we offer you the following alternatives to exercise your right as owner of your personal data:

By submitting the application form, directly to our offices, addressed to the Privacy Officer, through which you make us manifest your decision to limit the use of your personal data, which must be signed by you or your legal representative, together with your official identification and, where appropriate, the legal instrument that proves the due representation, through the following email: privacidad@voit.com

For the exercise of this right, we provide you with the application form, which you may request through the e-mail privacidad@voit.com once submitted and acknowledged by our Officer, it will be answered within twenty (20) business days from the day of submission of such request.

SOURCE TO ACCESS OR RECTIFY YOUR PERSONAL DATA, AS WELL AS TO CANCEL OR OPPOSE ITS USE.

You have the right to access your personal data in our possession and the details of its treatment, as well as to rectify it in the event that it is inaccurate or incomplete; cancel it in the event that this is legally appropriate, when you consider that it is not required for any of the purposes indicated in this privacy notice, it is being used for non-consensual purposes or the contractual or service relationship has ended, or to oppose the treatment of it for specific purposes. Your request will be handled by our Privacy Officer, Elizabeth Díaz, through the email address: privacidad@voit.com

To exercise your rights of Access, Rectification, Cancellation and Opposition, as well as to revoke your consent, you must follow the following procedure:

1.- Send an email to privacidad@voit.com indicating your full name, the legal or commercial relationship you have with VOIT and the type of right you wish to exercise.

2.- In your request you must precisely identify the data regarding which you are requesting access, rectification, cancellation or opposition, or those regarding which you wish to revoke your consent, attaching an official and valid identification document in order to prove your identity or the personality with which you are making the request. Once this is done, you must send your request to the email indicated in the previous paragraph, in which you must also attach those documents that are relevant to the request in question.

3.- For rectification requests, it is necessary for the owner to indicate precisely what is the modification to be made, attaching the documentation that justifies the origin of the request.

4.- Once your request has been received, an acknowledgement of receipt will be sent to you with the corresponding folio (file) number and date of receipt. In case the request does not comply with the legal requirements, within five (5) business days following its receipt, you will be required to correct your request within a term of ten (10) calendar days, otherwise, the request will be considered as not filed.

5.- In the event that your request has been sent on a Saturday, Sunday or on a non-business day or hour, it may be received as of the business day following the one on which it was sent.

6.- Your request will be answered via e-mail within twenty (20) business days from the date of acknowledgment of receipt. This term may be extended for twenty (20) additional business days when there are reasons that justify it, this situation will be notified to the owner.

7.- In the event that your request is appropriate in accordance with current regulations, access will be granted, your data will be rectified or cancelled, your right of opposition will be enforced, or your consent will be deemed revoked, within fifteen (15) business days following the date on which your request is answered. This term may be extended for an additional fifteen (15) business days when there are justifying causes, this situation will be notified to the owner.
In all the cases in which your request is appropriate, the delivery of the personal data will be free of charge through the email address that the owner of the data indicates for such effects, in case you require the information to be delivered in a different way, you should only cover the justified shipping costs and/or the cost of reproduction in copies or other formats that are generated.

In order to exercise this right, we provide you with a request form, which you may request by email to privacidad@voit.com

FOR MORE INFORMATION – PRIVACY OFFICE.

If you have any questions about the content, interpretation, or scope of this notice, or require more information regarding the treatment of your information, you can contact the Privacy Officer, by email at privacidad@voit.com

AMENDMENTS AND UPDATES TO THE PRIVACY NOTICE.

We reserve the right to make changes or updates to this privacy notice at any time, in order to comply with new legislation, internal policies or new requirements for the provision or offering of our services.

Therefore, we commit ourselves to keep you informed of such situation through our website https://www.voit.com/privacy-notice

This Privacy Notice is effective as of January 1, 2012.

LAST UPDATE: MARCH 24, 2025.